Now I’m sure most of you have heard about the release of the new iPhone and more importantly the fact its costs $1000… but with this new iPhone will come a whole load of new features you will have to learn and get used to. Now for my generation the workings of this technology comes to us pretty naturally, but this isn’t the case for all of us.
Now recently my elder relatives have decided they would like to enter into the world of mobile phones, so with this of course comes about 101 questions on how exactly to work them.
So in light of my current situation that I’m sure many of you are going through too, here are my top 10 tips on teaching your loved on about their mobile.
- iPhone or Android? – Unless they already have history with android I would always choose iPhone. iPhone technology is far simpler to understand and get used to than android.
- See if they have any current knowledge of technology and try and to apply this to using an iPhone. This will make the whole process a lot easier than starting from scratch.
- Decide whether you will use Wi-Fi or Data, and teach them what to do if either one doesn’t work e.g. how to turn Wi-Fi back on.
- Only teach them what they need to know- Don’t start delving into the world of twitter or garage band, try to narrow the teaching to only what they will need e.g. Message, Call, Contacts, settings etc.
- Download any apps they will want to use, yourself. The iTunes/app store can be a bit tricky with seniors as it involves, payment, subscriptions and updates, which may confuse your loved one.
- Safety on iPhone- Seniors may find it unsettling having personal information on their mobile so try and keep the password game as simple as possible. If they feel more comfortable writing down their password to their phone then let them do so, as long as their phone doesn’t contain any credit card detail (which it shouldn’t).
- Reassure them they may not understand some tech words used on their phone and if you can, teach them the basics. e.g. cookies, URL, Data, 3G, Wi-Fi.
- Common Mistakes – We all make mistakes on our phone but we know how to rectify them. Simple mistakes like turning your phone on Airplane mode or turning the volume off can really confuse your loved one. So prepare them on what to do if this happens.
- Keep Calm when teaching your loved one about their mobile, although it can be frustrating; remember that they don’t have the same connection with technology as we do.
- Don’t be patronising- as well as being calm, don’t take it too far to the point where you sound overly patronising as this can be frustrating for your loved one and an adverse affect.
I hope these tips have helped you as much as me, and good luck on your tech teaching adventure!